|
Our Services
 Our 24 Hour Helpdesk
Our People
|
|
 |
|
Our Services ARA's Integrated Maintenance Services System - CLARAFY™
ARA Group companies use CLARAFY™ to manage and control the scheduling, tracking, and execution of all service, maintenance and inspection activities for our clients. The System utilises handheld computing devices and proprietary web-based application software to provide the following functions.
- Asset Management
- Service Management
- Maintenance Management
- Reporting & Data Analysis
- Compliance Monitoring
- Customer Web Portal
Total visibility of this work is provided to our clients through a secure web portal that gives authorised users on-line access to their assets and associated maintenance information anywhere, anytime.
 Our technicians in the field link wirelessly with CLARAFY™
providing immediate feedback on work performed.
Using CLARAFY™ in the execution of all facets of our maintenance work delivers the following benefits to our clients.
- A comprehensive register of all assets under maintenance, which is updated routinely, providing accurate and up-to-date asset information at all times. Most importantly, a history of all changes to the initial asset base is recorded and available for viewing and analysis.
- Prompt, accurate and safe routine servicing of equipment on-time, every time.
- Guaranteed attendance of technicians on site, verifiable through state-of-the-art bar-coding which time and date stamps all actions performed on the handheld.
- A secure audit trail of all maintenance actions performed.
|
|
- Accurate and timely information provided through the elimination of paper work and manual data entry.
- Comprehensive reporting, including failure trending for operational equipment, technician attendance and movement, testing results, actions taken and defect status.
- Reduced equipment downtime through the rapid analysis of maintenance and repair data and subsequent elimination of catastrophic failures.
- Quick and easy monitoring of regulatory compliance obligations.
- Total visibility of all assets and associated maintenance activities.
|
|
|
