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Our Services ARA Integrated Maintenance Services (AIMS) System
ARA Group companies use the ARA Integrated Maintenance Services (AIMS) System to manage and control the scheduling, tracking, and execution of all service, maintenance and inspection activities for our clients. The System utilises handheld computing devices and proprietary web-based application software to provide the following functions.
- Asset Management
- Service Management
- Maintenance Management
- Reporting & Data Analysis
- Compliance Monitoring
- Customer Web Portal
Total visibility of this work is provided to our clients through a secure web portal that gives authorised users on-line access to their assets and associated maintenance information anywhere, anytime.
 Our technicians in the field link wirelessly with AIMS
providing immediate feedback on work performed.
Using the AIMS System in the execution of all facets of our maintenance work delivers the following benefits to our clients.
- A comprehensive register of all assets under maintenance, which is updated routinely, providing accurate and up-to-date asset information at all times. Most importantly, a history of all changes to the initial asset base is recorded and available for viewing and analysis.
- Prompt, accurate and safe routine servicing of equipment on-time, every time.
- Guaranteed attendance of technicians on site, verifiable through AMS state-of-the-art bar-coding system which time and date stamps all actions performed on the handheld.
- A secure audit trail of all maintenance actions performed.
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- Accurate and timely information provided through the elimination of paper work and manual data entry.
- Comprehensive reporting, including failure trending for operational equipment, technician attendance and movement, testing results, actions taken and defect status.
- Reduced equipment downtime through the rapid analysis of maintenance and repair data and subsequent elimination of catastrophic failures.
- Quick and easy monitoring of regulatory compliance obligations.
- Total visibility of all assets and associated maintenance activities.
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